Issues and Questions on Usability Testing: An Open Discussion Session  

Many technical communicators are assuming new roles as usability specialists or are doing user analysis, task analysis, and usability testing for their own documents. Many others would like to start disability testing. In this open discussion session, you can ask questions and share experiences with a panel of four technical communicators/usability specialists and with other conference attendees.

Hackos, JoAnn T., Janice S. James, Janice C. 'Ginny' Redish and Chauncey E. Wilson. STC Proceedings (1995). Articles>Usability>TC

What Have We Learned From Usability Testing?  

This panel repeats the form of our popular panel from the 40th STC annual conference. We enjoy presenting some of the guidelines we have been developing from our years of experience watching the performance of usability test subjects. This year we repeat the theme with new topics from our recent research and a concentration on documentation guidelines.

Hackos, JoAnn T., Janice S. James and Janice C. 'Ginny' Redish. STC Proceedings (1994). Presentations>Usability