Mapping the Expanding Landscape of Usability: The Case of Distributed Education    

As the environments in which we use technology become more complex and more diverse, we need to extend and expand our notion of usability to include a broad spectrum of users and user activities. We take as an example the case of Rensselaer Polytechnic Institute's distributed education program for human-computer interaction (HCI). While HCI is the subject matter for the courses, the courses themselves present a challenging case study in HCI usability.

Grice, Roger A. and William Hart-Davidson. Journal of Computer Documentation (2002). Articles>Usability>Education>Online