HCI Usability: Impact of Style, Graphics, and Quality on Web-Site Effectiveness  

The rampant growth of the WWW has resulted in a very large number of web sites being produced and used before standards and guidelines for appearance and interaction could be developed and accepted. Two factors that could affect user performance and perceived quality of a web site are: surface blemishes added, and the presence of extra, gratuitous features. The effects of these two factors can be assessed through performance testing and attitudinal surveys. the approach or design criteria for each site. We chose as a basis, a classification presented by Karen Schriver of traditions that have shaped our thinking about, and approach to, document design and evaluation.

Grice, Roger A., Lenore S. Ridgway and Raymond A. Lutzky. STC Proceedings (2000). Presentations>Human Computer Interaction>Web Design