author-Gribbons, William M. http://tc.eserver.org/authors/Gribbons,_William_M. A bibliography of works by Gribbons, William M. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Gribbons,_William_M. http://tc.eserver.org/14733.html http://tc.eserver.org/14733.html Gribbons discusses trends in the marketplace that challenge the traditional view of technical communication and offer valuable opportunities for technical communicators in user-centered design. http://tc.eserver.org/10397.html http://tc.eserver.org/10397.html The focus of Bentley College's information design programs is the user, addressing universal behaviors (human factors) and task-related behaviors (goal-driven needs). All too often in the past, professional communicators have rushed to design external information products (books, illustrations, online help systems, and the like) to support the information requirements of a system. Increasingly, however, solutions are found much deeper in the system design, a concept we call knowledge-infused design. http://tc.eserver.org/10357.html http://tc.eserver.org/10357.html The guest editors offer a brief history of visualization, discuss the present state of the art, and explore the possibilities and challenges that lie ahead. They then discuss the contents of this special issue in terms of the trends in visualization theory and research. They conclude by observing that technical communicators must respond to the challenges presented in the content of this issue, both by using the methods presented and by performing the further research the authors call for. Additionally, researchers must incorporate the results of inquiry in the related fields.