Remote Online Usability Testing: Why, How, and When to Use It

Traditional, one-on-one usability testing is a great technique for uncovering usability issues on a website. Unfortunately, in-person usability testing isn't always feasible due to tight schedules, tight budgets, and elusive target users. So what's a usability crusader to do when in-person usability testing is impossible?

Gough, Dabney and Holly Phillips. Boxes and Arrows (2003). Articles>Usability>Methods>Online