Helping Your Employees Manage Their Stress  

This progression provides an opportunity to discuss the stress-related challenges technical communicators face in today’s changing environment. The focus is on on coping and thriving.

Gillihan, Dana L. and Joy Lashley. STC Proceedings (1995). Careers>Management>Workplace

New Roles for Technical Writers: Web Masters "Oh My Gosh, Now I Own the Web Page!"  

In my presentation, I share my experience as a new web master, focusing on how technical communicators are well-suited 10 becoming web masters. I discuss what to prepare for and how things change when you become the webmaster.

Gillihan, Dana L. STC Proceedings (1996). Careers>Web Design>Writing>Technical Writing

Reviewing a Peer's Work  

If we've been asked by a peer to review his or her work before it is sent out to be scrutinized by the world, our job is to neither edit nor rewrite the information. Our job is to give helpful, specific feedback about where the information communicates well and where it needs work. The more we understand about how to review a peer's work effectively, and how doing this is different from editing, the better feedback we can provide.

Gillihan, Dana L. STC Proceedings (1993). Articles>Collaboration>Editing>Writing