#21315
The Web Accessibility Initiative 
Gillen explains the Web Accessibility Initiative, a coalition of groups that work to advance the cause of accessibility on the Web.
Gillen, Lori. Intercom (2004). Articles>Web Design>Accessibility
#18836
Children who fail hearing tests but who function in educational settings are assumed to have only unimportant handicaps. These children learn to live with their problems, but a significant hearing impairment diminishes the information such children receive. Help is available for children, but also for adults who have not fully recognized their handicaps. This paper describes the problems of people with moderate hearing loss, and provides information on what can be done to ameliorate their problems.
Gillen, Lori. STC Proceedings (2002). Articles>Workplace>Accessibility>Audio
#33713
Age 50+ Persona for the STC Body of Knowledge 
Many STC members have contributed to the Body of Knowledge and as the endeavor continues, the more important it becomes to gain many perspectives and ideas from all across the STC membership. SIGs have unique angles for their contributions. Lori Gillen, co-manager of the AccessAbility SIG, contributed this persona for use by the BOK. This persona illustrates pertinent accessibility issues that a body of knowledge for technical communicators should encompass.
Gillen, Lori. Tieline (2008). Articles>TC>Personas>Body of Knowledge
