WebWorks Publisher In Action: A Project Management Perspective  

From October 2001 through August 2002, a team of two technical authors converted the documentation for a Web Content Management System from a series of static manuals to a single-sourced, dynamically delivered context-sensitive online help/print manual combination. This paper covers the challenges encountered and overcome when resources became more scarce and demands rose. It offers some technical insight in the application of Adobe FrameMaker and WebWorks Publisher Professional to achieve the goal of manageable documentation.

Gill, Harold B., III and John Swymer. STC Proceedings (2004). Articles>Content Management>Project Management>Case Studies