Planning and Information Foraging Theories and Their Value to the Novice Technical Communicator    

Two complementary cognitive theories help to explain how novice technical communicators learn effective search methods: information foraging theory, a model of information-seeking behavior that combines human-computer interaction with anthropological constructs; and strategic planning theory, a communication model of how humans plan and achieve social goals. The paper includes an extended example of how a new communicator might learn to use both models on the job.

Gattis, Lyn. Journal of Computer Documentation (2002). Articles>Communication>Planning