The Almighty Thud

Why do we bother with models or documentation? They don't execute, and our customers pay us for working code, not pretty pictures. We bother with models to communicate. The idea is that a graphical object model can show how objects fit together more clearly than looking at the source, an interaction diagram can show a collaboration better than figuring out the call path from several class definitions. But so often the design documentation fails in this, and leaves me puzzled on my sofa.

Fowler, Martin. MartinFowler.com (1997). Articles>Documentation>Agile>Extreme Documentation

Enhancing Our Image: Creating Good Public Relations  

Effective chapter public relations results in an increase in membership, more interested and active members, and an awareness of technical communication as a valid and an important profession. This workshop teaches general public relation skills, such as how to write effective press releases, how to get your chapter events treated as news, and how to create and then maintain a press list.

Braz, Lisa M., Susan L. Fowler, Alan Korwin, and Nancy Martin. STC Proceedings (1994). Articles>TC>Marketing>Press Releases