Information Delivery: Single Source Documentation for Multiple Delivery Mechanisms  

Information for a software product is often presented in multiple places and in multiple formats, including printed manuals, quick-reference cards, online Help, online tutorials, online product information, and training materials. Delivery formats can include Acrobat Portable Document (.pdj files, he&n ( hlp) Jiles, HTML ( htm) files, PostScript Jiles, Write (wri) files, text files, and document book$les. Delivery media can include CD-ROM, floppy diskettes, magnetic tape, Web pages, and paper.

Flanders, Melanie G. and Nicole Y. Smart-Wycislo. STC Proceedings (1997). Articles>Content Management>Single Sourcing