Everything I Know About Technical Writing I Learned by Writing Fiction 
This session is about writing, that daunting task of putting nouns and verbs together to see what they can say. If you are interested in good writing, and if putting nouns and verbs together is essential to what you do for a living, or essential to what your life is about, then you may find this session valuable. We will discuss what fiction writing and technical writing have in common, and how the fiction writer's use of plot, character, narrative voice, and style may be adapted for use by the technical writer.
Ferguson, Paul F. STC Proceedings (2004). Articles>Writing>Technical Writing
Not a Style Guide: Creating a Quick Reference Grammar Guide for Writers 
When approached by a group of curriculum design specialists to develop a job aid that would help analysts and trainers solve some of their most common writing problems, the Multinational Customer and Service Education (MC&SE) editing group from Xerox Corporation went to work to produce The Write Stuff: When to Use a Comma and Other Writing Rules. This paper focuses on the Leadership Through Quality process the editors used to develop this reference tool. It also describes how The Write Stuff addresses some of the most common writing problems editors encounter in the course of a working day.
Cowan, Elisabeth J.S., Raymond J. Doughty Paul F. Ferguson, Ted Moss, and Karen Sliva. STC Proceedings (1994). Articles>Editing>Style Guides
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