Closing the Content Gap: Converging Authoring and Translation  

As companies strive to improve themselves by rethinking their global content strategies and redesigning these for the new world of continuous and multilingual deployment, they must unify their authoring and translation processes--not an easy task. Fenstermacher explains why authors and translators should work to close the content gap that often exists.

Fenstermacher, Hans E. Intercom (2007). Articles>Content Management>Translation>Localization

You Can't Fix What You Can't Measure: Toward Better Content Metrics  

Fenstermacher writes that while there are substantial benefits to globalized content, it is difficult to develop metrics to analyze this content. He discusses key terms and processes that can be used when considering cost-reduction strategies to get you on your way to developing your own content metrics.

Fenstermacher, Hans E. Intercom (2006). Articles>Writing>Technical Writing>Assessment