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	<title>Edwards, James</title>	<link>http://tc.eserver.org/authors/Edwards,_James</link>
	<description>A bibliography of works by Edwards, James in the field of technical communication.</description>
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	<copyright>Copyright (c) 2005-08 by the EServer. All rights reserved.</copyright>
	<managingEditor>tclib-editorial@eserver.org (TC Library Editorial Board)</managingEditor>
	<webMaster>webmaster@eserver.org (Geoffrey Sauer)</webMaster>
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		<title>Edwards, James</title>
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		<title>Benchmarking the Document Management Process</title>
		<link>http://tc.eserver.org/30145.html</link>
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		<description>The Bank of Canada manages the public debt as fiscal agent, for the Federal Government. As a public service organization, it is committed to deliver quality services to its clients in a cost effective and efficient manner. Recognizing that a fundamental role of documentation is to provide continuity within a changing environment, the Public Debt Department (POD) piloted best practices benchmarking of its internal documentation unit with partners identified as having best-in-class processes.</description>
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		<title>AJAX and Screenreaders: When Can it Work?</title>
		<link>http://tc.eserver.org/27408.html</link>
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		<description>We&apos;ve all heard a great deal of buzz about AJAX in the last few months, and with this talk has come a legion of articles, tips, presentations and practical APIs designed to explore the possibilities and try to arrive at best-practice techniques. But, for all of the excitement and hype, still very little has been said on the subject of AJAX and accessibility.</description>
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		<title>Script Smarter: Quality JavaScript from Scratch</title>
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		<description>JavaScript is an amazingly useful language that offers many unique benefits. With a little consideration for how scripted functionality degrades, you can use JavaScript to bring a whole range of functional, design and usability improvements to your web sites.</description>
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