A directory of resources inthe field of technical communication.

Edgerton, Rebecca J.

4 found.

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1.
#32222

Behind the Scenes: Marketing Documentation Services through Leadership

When you think of marketing, do press releases, brochures, presentations, direct mail, and web sites come to mind? Those pieces are certainly parts of the puzzle.But a lot must go on behind the curtain to make those on-stage pieces worthwhile. These often hidden goings-on are the leadership techniques of a successful documentation manager. The result is a documentation department that warrants the effort expended on marketing. After all, marketing succeeds only if services are reliable, communication channels are open, and products meet expectations.

Edgerton, Rebecca J. TechCom Manager (2004). Articles>Management>Documentation>Marketing

2.
#24238

Providing On-the-Job Writing Training to Nonwriters   (PDF)

Professional communicators today must often work with writing done by coworkers who have little or no formal writing training. This situation opens a long-term opportunity for professional developmentā€“from negotiating with management to developing tactful-buttruthful mentoring methods for the nonwriters. The mentor will develop skills in goal setting, curriculum development, and possibly even classroom-style teaching. This interactive workshop will lead participants through a 10-step process for becoming a successful writing skills mentor and give successful tips and techniques for evaluating and attacking writing problems. This workshop is an expanded version of the 90 minute workshop given last year to rave reviews.

Edgerton, Rebecca J. and Jill Nicholson. STC Proceedings (1999). Careers>Mentoring>Writing>Technical Writing

3.
#24325

Providing On-the-Job Writing Training to Nonwriters   (PDF)

Professional communicators today must often work with writing done by coworkers who have little or no formal writing training. This situation opens a long-term opportunity for professional development'from negotiating with management to developing tactful-but-truthful mentoring methods for the nonwriters. The mentor will develop skills in goal setting, curriculum development, and possibly even classroom-style teaching. This interactive workshop will lead participants through a 10-step process for becoming a successful writing skills mentor and give successful tips and techniques for evaluating and attacking writing problems.

Edgerton, Rebecca J. and Jill Nicholson. STC Proceedings (1998). Careers>Mentoring>Writing>Technical Writing

4.
#30132

Writing Procedures Like a Pro: The "How To" of "How To's"    (PDF)

Do you need to brush up on your procedure-writing skills? Or do you need to teach others--like clients or coworkers--these valuable skills? If procedural writing isn't your focus, keeping these skills honed is a challenge. This workshop is designed for communicators at all levels who must--in some fashion--tell people how to do something. During this highly interactive workshop, you'll find out about the differences between process descriptions and procedural writing, some tips for planning procedures, and the secrets of writing techniques for procedures. So bring your thinking cap, and join a couple of seasoned writers/instructors for this fun and informative session!

Edgerton, Rebecca J. and Jill Nicholson. STC Proceedings (1999). Articles>Documentation>Writing>Technical Writing

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