Evolving Documentation Tools  

Writers in our Vancouver office use several procedures to simplify the writing process, improve the final product, and avoid unnecessary work. These procedures include: an online library thatcontainsthe tools, instructions, and documentation we can share; a style guide that gives rules for usage, spelling, formatting, and punctuation; macros, style sheets, and boilerplate text to speed repetitive tasks and improve consistency; and detailedchecklists of the steps in ourmajortasks.

Eastman, Michael, Rhonda Arnason, Stephen Burtch, Arthur Jennings, Heather M. Sommerville and Elaine Young. STC Proceedings (1996). Articles>Documentation>Word Processing