http://tc.eserver.org/authors/Duin,_Ann_Hill,_Linda_A._Jorn_and_Lisa_Mason A bibliography of works by Duin, Ann Hill, Linda A. Jorn and Lisa Mason in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Duin,_Ann_Hill,_Linda_A._Jorn_and_Lisa_Mason http://tc.eserver.org/21514.html http://tc.eserver.org/21514.html Based on the need for mentoring, we developed a multimedia configuration that fostered one-on-one connections. In this study, we examine these connections in terms of what strategies mentors use when mentoring and how mentors respond to students. The two case studies indicate that neither of the subjects took full advantage of the multimedia system or the environments in which it functioned: neither mentor chose to manage the computer screen so that they could adequately see their student or chose to monitor the environments in a manner beneficial to their students. However, mentors tended to differentiate between weak and strong writers in this environment. http://tc.eserver.org/21513.html http://tc.eserver.org/21513.html From our case studies of technical communication college students collaborating via desktop videoconferencing (DTV) with high school students, we learned that DTV requires that collaborators manage a great deal more than text on a computer screen. Collaborators reliant on viewing computers as conveyors of text alone must learn new strategies for connecting interpersonally with people viewed on screen. Collaborators must macro-manage technology while they micro-manage dialogue about writing. http://tc.eserver.org/19804.html http://tc.eserver.org/19804.html Recent studies suggest that classroom collaboration is not always successful. We designed a course that motivates students to provide adequate help for writers. In this course college students studying to become technical communicators mentored high school students in language arts and content area courses. In order to overcome barriers of schedules, distances, and resources, we created a multimedia system that combined face-to-face communication and networking in one configuration. We collaborated with University of Minnesota groups, local high school personnel, US WEST Communications, Inc., and Compression Labs, Inc. in the development of the system.