A directory of resources inthe field of technical communication.

Doheny-Farina, Stephen

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2.
#13735

IText: Future Directions for Research on the Relationship between Information Technology and Writing   (peer-reviewed)   (members only)

The vast majority of people who use information technology (IT) every day use IT in textcentered interactions. In e-mail, we compose and read texts. On the Web, we read (and often compose) texts. And when we create and refer to the appointments and notes in our personal digital assistants, we use texts. Texts, as already a technology in themselves, are deeply embedded in cultural, cognitive, and material arrangements that go back thousands of years. Information technologies with texts at their core — the blend of IT and texts that we call ITexts — are, by contrast, a relatively recent development. To participate with other information researchers in shaping the evolution of these ITexts, researchers and scholars concerned with the production and reception of text must build on a knowledge base and articulate issues, a task undertaken in this article. We begin by reviewing the existing foundations for a research program in IText, then go on to scope out issues for research over the next five to seven years. We direct particular attention to the evolving character of ITexts and to their impact on society. By undertaking this research, we urge ourselves and others to play a part in the continuing evolution of technologies of text.

Geisler, Cheryl, Charles Bazerman, Stephen Doheny-Farina, Laura J. Gurak, Christina Haas, Johndan Johnson-Eilola, David S. Kaufer, Andrea Lunsford, Carolyn R. Miller, Dorothy Winsor and JoAnne Yates. Journal of Business and Technical Communication (2001). Articles>Writing>Online

3.
#29094

Technical Communication and Clinical Health Care: Improving Rural Emergency Trauma Care Through Synchronous Videoconferencing   (peer-reviewed)   (members only)

While debates continue over the effectiveness of innovative communication technologies to bring information and services to populations that have been underserved by such new technologies, a federally-funded program at the University of Vermont and Fletcher Allen Health Care (FAHC), Burlington, Vermont, has enabled trauma specialists to link with rural emergency room health care providers through a synchronous videoconferencing (telemedicine) network. Analysis of patient histories and surveys completed by the participating physicians after each use of the computer conferencing system as well as interviews and observations indicate that the FAHC consulting trauma specialists and the remotely located physicians felt the linkups do not interfere with standard ER procedures, that communication was at least adequate for all consultations, and that the consults improved the quality of care, for over half of the cases. Furthermore, interviews with rural ER physicians indicated that they saw the program operating as the first stage of FAHC's management of a patient to be transferred to that facility.

Doheny-Farina, Stephen, Peter W. Callas, Michael A. Ricci, Michael P. Caputo, Judith L. Amour and Fred B. Rogers. Journal of Technical Writing and Communication (2003). Articles>Scientific Communication>Videoconferencing>Biomedical

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