http://tc.eserver.org/authors/Diffily,_Shane A bibliography of works by Diffily, Shane in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Diffily,_Shane http://tc.eserver.org/28800.html http://tc.eserver.org/28800.html Who decides what's best for a website? Highly skilled professionals who work with the site's users and serve as their advocates? Or schmucks with money? Most often, it's the latter. That's why a web designer's first job is to educate the people who hold the purse strings. http://tc.eserver.org/27856.html http://tc.eserver.org/27856.html Just how many people does it take to properly manage a website? It depends on the website. Shane Diffily explains how to figure it out.