Educate Your Stakeholders!

Who decides what's best for a website? Highly skilled professionals who work with the site's users and serve as their advocates? Or schmucks with money? Most often, it's the latter. That's why a web designer's first job is to educate the people who hold the purse strings.

Diffily, Shane. List Apart, A (2007). Articles>Web Design>Collaboration

How to Plan Manpower on a Web Team

Just how many people does it take to properly manage a website? It depends on the website. Shane Diffily explains how to figure it out.

Diffily, Shane. List Apart, A (2006). Design>Web Design>Project Management>Collaboration