http://tc.eserver.org/authors/Desmet,_Pieter_and_Paul_Hekkert A bibliography of works by Desmet, Pieter and Paul Hekkert in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Desmet,_Pieter_and_Paul_Hekkert http://tc.eserver.org/29822.html http://tc.eserver.org/29822.html In this paper, we introduce a general framework for product experience that applies to all affective responses that can be experienced in human-product interaction. Three distinct components or levels of product experiences are discussed: aesthetic experience, experience of meaning, and emotional experience. All three components are distinguished in having their own lawful underlying process.