#30274
Do A Presentation At The STC 42nd Annual Conference! 
Both old hands and newcomers can create a plan to do a presentation at the next STC Annual Conference. Simply follow this 5-step process: (1) Understand the call for proposals. (2) Discover possible topics to develop. (3) Identify gifts--something of value--to give your audience in your presentation and in your paper (if you do one). (4) Think of appealing gift wraps to attract your hearers and readers. (5) Prepare a thorough proposal for the Program Committee. This process works best in a workshop where the participants can form a critical mass for creative excitement, help one another generate ideas--and have fun!
Dean, Morris. STC Proceedings (1994). Presentations>TC>Research>STC
#30433
Do a Presentation for the 41st STC Annual Conference!
Both old hands and newcomers can create a plan to do a presentation at the next STC Annual Conference. Simply follow this 5-step process: (1) Understand the call for papers. (2) Discover possible topics to develop. (3) Identify gifts—something of value—to give your audience in your presentation and in your paper (if you do one). (4) Think of interesting gift wraps to attract your hearers and readers. (5) Prepare a complete proposal for the Program Committee. This process works best in a workshop where the participants can form a critical muss for creative excitement, help one another generate ideas—and have fun!
Dean, Morris. STC Proceedings (1993). Articles>TC>Presentations>STC
#30498
Have Chapter Meetings that Members Love to Attend!
To improve your chapter meetings, begin by forming a vivid ideal of how you would like the meetings to be. You can realize your dream if you: (1) find out what chapter members want, (2) form an enthusiastic team to do the many tasks involved, (3) publicize meetings beyond your membership list, (4) ensure good presentations, (5) energize the audience for lively meetings, and (6) keep looking for ways to meet your members' wants. For advice and encouragement in doing these things, participate in a support group with leaders of other chapters.
Dean, Morris. STC Proceedings (1993). Articles>TC>Community Building>STC
#20359
Producing Quality Technical Information 
A book about how to produce well-constructed technical writing and illustration.
Dean, Morris. Journal of Computer Documentation (2002). Books>Writing>Technical Writing>Technical Illustration
#30286
Research And Technology Stem Overview
The Research and Technology stem offers 47 sessions in the areas of usability, online documentation, hypertext and multimedia, the Internet, advancing technology, and academic research--including a few miscellaneous topics. As much as possible, the sessions in each area have been scheduled in different time slots.
Dean, Morris. STC Proceedings (1994). Articles>Usability>Research>Education
#22924
The editor and principal writer of Producing Quality Technical Information (1983) responds to the commentaries: answering questions about the sources of PQTI; discussing what the System Information group at IBM's Santa Teresa Laboratory were doing about usability from 1979 to 1983; comparing the predecessor nine 'ease-of-use factors' with the seven 'qualities' of PQTI and the nine 'quality characteristics' of Prentice Hall's subsequent editions of PQTI, published under the title Developing Quality Technical Information; and revealing his own motives and thought processes in working on several usability initiatives in the laboratory at that time, including the publication of PQTI.
Dean, Morris. Journal of Computer Documentation (2002). Articles>Reviews>Documentation
#19869
Sticky Chocolate Company Goes Total Team
Explore the total team approach to providing customer solutions in a large-team environment. Enjoy skits that dramatize team-building issues. Join in the discussion on approaches, alternatives, solutions, and results.
Allen, Pam, Morris Dean, Sharon L. Hayes and Gina Poole. STC Proceedings (1995). Careers>Management>Collaboration>Workplace
#19870
A Total Team Approach to Success
We have had a very positive experience with a total team approach to accomplishing our business objectives. In our case, at the IBM Software Solutions Programming Laboratory (in Cary, NC, until March 1995, and now in Research Triangle Park), the business objectives are to produce successful software products. But the total team approach is not limited to a particular product or service. Total teams can help you improve the way multiple groups in your organization work together—to increase customer satisfaction through improved quality and speed of delivery, increase productivity, decreasc costs, and even improve morale.
Allen, Pam, Morris Dean, Sharon L. Hayes and Gina Poole. STC Proceedings (1995). Careers>Management>Collaboration
#30615
Organizations can do many things to vitalize their people. The Information Development organization at the IBM Corporation in Cary, NC, uses a closed-loop process in which we evaluate employee satisfaction, identify problems, and attempt to correct the problems (then reevaluate and so on). Your organization too can use this process to improve your employees' participation, involvement in your quality program, and morale.
Dean, Morris, Marva L. Richey, and Karl D. von Gunten. STC Proceedings (1993). Careers>Management>Collaboration
