#21798
Choosing the Best Graphics Sources 
A guide to using different types of graphic file formats.
Dawson, Colin. Info Action (2003). Design>Graphic Design>Standards
#21796
Outsourcing Information Projects
Issues you should consider when selecting a service provider for documentation, help or other information projects.
Dawson, Colin. Info Action (2002). Articles>Management>Outsourcing
#21741
Requesting a quote for outsourced documentation services can be confusing and frustrating. Often it means that managers in IT, engineering or HR must negotiate with professionals whose skills they cannot effectively assess. This can easily lead to inappropriate expectations and disappointment.
Dawson, Colin. Info Action (2000). Articles>Documentation>Outsourcing>Assessment
