Learn to Write a Resume that Will Get You Noticed  

Your resume could be hurting your chances of landing a new job. Columnist Jeff Davis shares some advice for making sure your resume is one that hiring managers will read.

Davis, Jeff. TechRepublic (2003). Careers>Resumes

Use this Formula for the Perfect Cover Letter  

Never assume that hiring managers don't look at cover letters, even when you apply for a job via e-mail. Use this outline to make sure you include the right information in your cover letter.

Davis, Jeff. TechRepublic (2003). Careers>Resumes>Cover Letters

Write Your Help Desk's Mission Statement to Raise Team Awareness  

One sure-fire way to improve help desk morale and raise awareness of your technical support team is to write a help desk mission statement. Get some tips on what to include and find some samples of other mission statements.

Davis, Jeff. TechRepublic (2003). Articles>Business Communication>Collaboration>Help