A Case Study of Context-Sensitive Web Application Help Using the WebHelp API

Discussion of the particular case of an interactive web design to create online user assistance for three distinct audiences: creative artists; Homebuilder sales staff; individual homeowners.

Daigle, John. HyperTexas (2003). Design>Web Design>Help

John Daigle on RoboHelp 7

Daigle, an Adobe community expert for RoboHelp, shares his reaction to the RoboHelp 7 sneak peak, and also explains the main features RoboHelp 7 will have: drag-and-drop functionality across the topics, double-byte language support for translation, the ability to have multiple topics open at the same time, snippets with graphics, removal of kadov tags, automatic breadcrumbs, and tighter integration with other Adobe products. Daigle speculates on reasons for Adobe's lack of transparency, and comments on the globalization of Adobe's development for RoboHelp.

Daigle, John and Tom H. Johnson. Tech Writer Voices (2007). Articles>Documentation>Software>Adobe RoboHelp