Publishing your work accomplishes two goals. First, it gives you the recognition you deserve for your accomplishments. Second, if you are sponsored by your company, it enhances your company's position as a leader in the technical communication field and possibly information technology field as well. This paper tells how you can turn your ideas, accomplishments, experiences, tips, and tricks into a successful proposal for a book on your topic of expertise.
Currie, Cynthia C. and Thomas J. Vallone. STC Proceedings (1995). Articles>Publishing
Information Process Reengineering 
Information process reengineering means making fundamental changes to how you create, maintain, deliver, and distribute information so that you meet business objectives. It is not simply incorporating new tools or technologies into a current information development and distribution environment. The changes made as a result of reengineering are much broader and more significant; they are revolutionary. The phases you move through as you reengineer are not revolutionary. In fact, to many the phases are quite familiar: design, pilot, refine, roll out. It’s not how you approach reengineering but rather what you end up with when you’re done that revolutionizes your business.
Currie, Cynthia C. and Thomas J. Vallone. STC Proceedings (1994). Articles>Information Design>Workflow
Management Activities for Achieving Organizational Change and Improvement 
Viewing your documentation or training group as a business entity is an important first step toward enabling organizational change and improvement. The actual business status of your organization - a company unto itself a profit center in a larger company, or a cost center in a larger company - matters not. It’s your view of things that will put you on the road to operating your group as a business.
Currie, Cynthia C. and Thomas J. Vallone. STC Proceedings (1996). Careers>Documentation>Management
Managing Your Publications Group as a Business 
All too often, publications and documentation groups operate without considering themselves as a business group and continue to view their role as simply a support function. This can result in an adherence to outdated processes that are inefficient and in place because “that’s the way it’s always been done.” This paper explains why it is essential for publications and documentation groups to establish business objectives that will ensure the efficiency, cost-effectiveness, and productivity of their processes.
Currie, Cynthia C. and Thomas J. Vallone. STC Proceedings (1995). Careers>Management>Workplace
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