Learning to Use Virtual Team Collaboration to Solve Wicked Problems
The focus of this paper is the ELEARNING RESEARCH PROJECT (hereafter referred to as the EProject), a project to investigate how virtual teams collaborate to solve highly complex or wicked problems. The EProject designed, constructed, and assessed a Web-based collaborative learning environment to support virtual teams of intelligence analysts. The mission of these geo-distributed and cross-disciplinary teams is to learn to collaborate in order to integrate knowledge from diverse domains and thereby produce solutions for wicked problems.
Cupp, Stephanie, Joel Foreman, S. Gievska-Krliu, and Rachelle S. Heller. ACM Crossroads (2004). Articles>Collaboration>Online