#29741
Behavior-Based Performance Expectations 
Many organizations document job-oriented expectations for their employees and tend to leave behavior-based performance criteria to the individual managers. Or, they may lump so many different jobs into a single performance criteria definition that that definition becomes meaningless for any individual group. In this paper we will discuss the difference between job-oriented expectations and behavior-based performance expectations. We will describe the process we used to create our performance expectations and will show some examples.
Crawford, Vanadis, Angela Pitts, Rosalind Radcliffe and Leah Ann Seifert. STC Proceedings (2004). Careers>TC>Case Studies
#29772
Encouraging Innovation in Your Organization
In today's environment we often find ourselves drowning in our work. We don't take the time to stop and assess what we are doing. Are there better ways to do what we do? Are we making the biggest and best contribution we can make? Can you manage innovation? This paper will discuss the importance of innovation and one method we used to drive innovation.
Crawford, Vanadis, Angela Pitts, Rosalind Radcliffe and Leah Ann Seifert. STC Proceedings (2004). Careers>Workplace>Project Management>Assessment
