Words into Pictures: Applying Visual Thinking to Online Documentation  

How can writers enhance their visual literacy in order to create effective online documentation? By partnering multimedia production expertise with technical writing expertise, DVS Communications and Bell-Northern Research (BNR) have co-developed an introductory course 'Words into Pictures' that stimulates visual thinking capabilities. This paper describes the main components of the course and illustrates its contribution to the success of BNR's online information system CADHELP.

Couse, Mary M., Malcolm W.J.F. Graham and Louis W. Stokes. STC Proceedings (1993). Articles>Documentation>Online>Visual Rhetoric