A directory of resources inthe field of technical communication.

Coppola, Nancy W. and Robert Myre


About this Site | Advanced Search | Localization | Site Maps

 

1.
#13753

Corporate Software Training: Is Web-Based Training as Effective as Instructor-Led Training?   (PDF)   (peer-reviewed)   (members only)

Web-based training has been both acclaimed as a self-paced, consistent, stand-alone alternative to traditional instructor-led training and disparaged for its high development costs and dearth of qualified trainers. Critics especially question its effectiveness. This case study tests the effectiveness of a stand-alone web-based training program and compares the results to that of an identical instructor-led course. The course provides highly task-oriented instruction for a computer software package and was developed using a proven instructional design methodology. The data from this study show that web-based training is as effective as instructor-led training for stand-alone software application training in a corporation.

Coppola, Nancy W. and Robert Myre. IEEE Transactions on Professional Communication (2002). Articles>Education>Instructional Design>Online