http://tc.eserver.org/authors/Coppola,_Nancy_W._and_Norbert_Elliot A bibliography of works by Coppola, Nancy W. and Norbert Elliot in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Coppola,_Nancy_W._and_Norbert_Elliot http://tc.eserver.org/33569.html http://tc.eserver.org/33569.html In this article we seek to reframe accountability by means of an emphasis not on auditing but on student performance, not on the development of databases but on the creation of reflective practice. We attempt to demonstrate one model of program assessment that focuses on student performance as the center of a reflective assessment framework that can act as a technology transfer model for the diffusion of program assessment knowledge. http://tc.eserver.org/23377.html http://tc.eserver.org/23377.html Behavioral science, with its emphasis on association, reliability, and validity provides a promising set of models upon which to enhance further work in scientific and technical communication. Our proposed model is based on the five independent variables that, when constructed validly and measured reliably, may be associated with effective programs in technical and scientific communication.