Plain English Is the Best Policy

The health care reform bill now under consideration in the House of Representatives includes a proposal that certain disclosures in insurance policies be made in “plain language.” Another piece of legislation now being considered by both houses of Congress would likewise require uniform and simplified coverage information, much like what’s required on nutritional labels. These are excellent proposals, but they do not go far enough. Plain-language disclosures of some policy information and consumer-friendly labels are no substitutes for making an entire policy readable.

Cogan, John Aloysius. New York Times, The (2009). Articles>Writing>Policies and Procedures>Minimalism