http://tc.eserver.org/authors/Clark,_Dave A bibliography of works by Clark, Dave in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Clark,_Dave http://tc.eserver.org/34585.html http://tc.eserver.org/34585.html In this paper, I suggest that granularized content management introduces as-yet-unexplored issues to genres of technical communication. I argue that content management, while it can, as advertised, free content and make it easy to reuse that content in multiple genres, that flexibility can create new problems for genres and genre systems, leading to problematic reuse, inflexible genre systems, rigid and proprietary genres, and uncritical internationalization. http://tc.eserver.org/29242.html http://tc.eserver.org/29242.html This article argues that engaged 'action research' can help professional writing researchers both develop new and interesting collaborative models and help our profession develop a greater relevance to those not reading our journals and attending our conferences. I outline one particular, localized approach in the hope that our troubles, struggles, and failures at University of Wisconsin-Milwaukee can help others to develop their own programs and can further our discussion of community engagement. http://tc.eserver.org/26042.html http://tc.eserver.org/26042.html Technical communicators have often defined their relationship with technology using a metaphor of 'technology as tool,' an outlook that reinforces perceptions of practitioners as 'tool jockeys,' threatens the sustainability of the field, and isolates academics and practitioners alike from design and business decision-making and from better intellectual connections with other fields. We suggest that one potential solution is a new approach to training; if technical communicators can conduct technology training in ways that shift this metaphorical focus, they can not only better connect academics with practitioners but also create new connections with other fields, outlooks, and theories, becoming the sort of profession that survives global economic shifts and succeeds in both academic departments and industry. http://tc.eserver.org/23530.html http://tc.eserver.org/23530.html This course provides an introduction to business writing, which includes business reports, memos, and letters; this course is particularly appropriate for students in business and related areas, although it is open to students from any major. The course requires critical thinking, problem solving, attention to detail, ingenuity, and a significant commitment of time to complete the writing assignments. http://tc.eserver.org/23532.html http://tc.eserver.org/23532.html This course provides technical communicators with a practical and theoretical overview of document design. We will begin with examinations of document design theories and conventions coming from graphic artists, usability experts, cognitive psychologists, and technical communication scholars, and then critique those theories and conventions as we apply them to the analysis and creation of technical documents. In the process, we will problematize modernist expediency and question long-held assumptions. http://tc.eserver.org/23531.html http://tc.eserver.org/23531.html In this course we'll be talking about and working on the architecture of 'information spaces.' An 'information space' could be a virtual space like a Web site or a database, or it could be a library, a town hall, a workplace, etc. Basically, it's any place that is designed to help people interact with information, and our goal will be learning about better, more sophisticated ways of helping people interact effectively. http://tc.eserver.org/23529.html http://tc.eserver.org/23529.html This course provides an introduction to technical writing, which includes technical reports, instructions, proposals, letters of application, resumes, procedures, and manuals; this course is particularly appropriate for students in English, information resources, science, engineering, architecture, education, and other applied sciences, although it is open to students from any major. http://tc.eserver.org/18951.html http://tc.eserver.org/18951.html This is an alternative/modified title page for a web of documents focused on the issue of authority and exists as the result of my decision to include this site on authority in hypertext as part of another project. This page exists for several reasons: the passage of time, the nature of the WWW, and the fact that the authority web exists. I will briefly discuss each of these reasons. http://tc.eserver.org/18868.html http://tc.eserver.org/18868.html This course explores knowledge management--the management theory based on the notion that knowledge is mission critical--from the perspective of technical communicators. We will read theory and technical communication scholarship, and we will critique management texts, IT approaches, and software interfaces. We will get hands-on practice with the common techcomm-based technologies, investigating single-sourcing strategies and building content and knowledge management systems. And we will discuss the role of technical communication in organizational knowledge management projects.