The Complexity of Online Groups: A Case Study of Asynchronous Collaboration   

Work preparing documents is increasingly being done by diverse, geographically separated project teams. This essay describes some of the characteristics of such collaboration and applies them to a case study involving a team composing a mission statement. The group succeeded in their task, even though shortcomings inherent in asynchronous, distributed collaboration did lead to some problems.

Chandler, Hope E. Journal of Computer Documentation (2001). Articles>Collaboration>Telecommuting