Richard Saul Wurman: Helping Us Understand Information  

Technical communicators should familiarize themselves with the work of some of the popular theoreticians of the information age. Richard Saul Wurman is one of them. With a background as an architect, graphic designer, and cartographer, and experience in designing user guides for tourists and redesigning the Yellow Pages, Wurman offers many theories and insights that are applicable to our profession. This paper summarizes some of his ideas and suggests ways in which they apply to our work.

Casey, Charlotte and Lois Lindahl. STC Proceedings (1995). Articles>Cyberculture>Theory