Pubs Departments in the Virtual Corporation  

The latest buzz term in business journals is 'the virtual corporation.' This term refers to the way in which companies are trying to reshape themselves to cope with the economic downturn and succeed in the global marketplace. 'Virtual', in this case, indicates that the corporation appears to be a huge entity with vast capabilities but is really small, lean, and very flexible. This paper looks at some of the ways in which our departments, our publications, and we as technical communicators will also have to go through a process of becoming 'virtual'.

Casey, Charlotte. STC Proceedings (1994). Careers>Management

Richard Saul Wurman: Helping Us Understand Information  

Technical communicators should familiarize themselves with the work of some of the popular theoreticians of the information age. Richard Saul Wurman is one of them. With a background as an architect, graphic designer, and cartographer, and experience in designing user guides for tourists and redesigning the Yellow Pages, Wurman offers many theories and insights that are applicable to our profession. This paper summarizes some of his ideas and suggests ways in which they apply to our work.

Casey, Charlotte and Lois Lindahl. STC Proceedings (1995). Articles>Cyberculture>Theory