The Changing Face of Technical Communication: New Directions for the Field in a New Millennium    

Identifies four different factors shaping the future of technical communication: user-centered design, corporate universities, cross-disciplinary collaboration, and knowledge management. The authors each address how factors once considered external to the field of technical communication are now becoming thoroughly integrated with it. These four studies, in conjunction, suggest how the field of technical communication is becoming increasingly complex and how participants (practitioners, researchers, and educators) will need to adapt to this new terrain.

Zachry, Mark, Kelli Cargile Cook, Brenton D. Faber and David Clark. ACM SIGDOC (2001). Presentations>TC>History

Crossing Institutional and Programmatic Identity Boundaries: The Possibilities of an Online Graduate Consortium  

Should institutional boundaries prevent online students from learning from the best professors available? What is the effect of employing remote professors on a program's identity, and how do remote or distant professors fit into a faculty's programmatic and pedagogical profile?

Cargile Cook, Kelli. CPTSC Proceedings (2003). Articles>Education>Online

Doctoral-Level Graduates in Professional, Technical, and Scientific Communication 1995–-2000: A Profile    

Reports the results of survey research profiling 1995–2000 doctoral graduates in professional, technical, and scientific communication. Explores implications for recent graduates, prospective doctoral students, faculty, and administrators in the field.

Cargile Cook, Kelli, Charlotte Thralls and Mark Zachry. Technical Communication Online (2003). Articles>Education>Graduate>PhD

How Much is Enough? The Assessment of Student Work in Technical Communication Courses    

The information that follows is the text of the web-based survey described in 'How Much is Enough? The Assessment of Student Work in Technical Communication Courses,' TCQ Winter 2003.

Cargile Cook, Kelli. Technical Communication Quarterly (2001). Articles>Education>Assessment

Identity, Research Funding, and Political Economy

Five presentations about supporting research, particularly for junior faculty, within the present funding and support structures offered by academic departments.

Rude, Carolyn D., Kelli Cargile Cook, Ryan M. Moeller, Cheryl E. Ball and Joanna Castner Post. CPTSC (2005). Presentations>Management>Research

A Layered Literacies Frame for Articulating Program Goals  

Anyone who presumes to use language for workplace tasks and problem-solving will need literacies beyond the formal ones traditionally and historically at the center of technical communication programmatic instruction. Today’s technical and scientific communication students must possess multiple literacies to be successful in the dynamic workplaces they will enter, no matter what their chosen specialties&endash;environmental, safety, medical, information technology, or multimedia writing. To meet students’ needs whether they enter programs for a single course or a course of study, I propose a pedagogical frame for articulating technical communication program goals. This frame is defined in terms of six key literacies--basic, rhetorical, social, technological, ethical, and critical.

Cargile Cook, Kelli. CPTSC Proceedings (2000). Academic>Education>TC

Literacy and Technical Communication

Literacy has traditionally been the defined as the ability to read and write, but 21st century technical communicators must have skills which extend beyond these basic skills. They must be able to write rhetorically; read analytically and evaluatively; read and critique social situations, especially in the organization in which they work and act upon their critiques; analyze visual information and also create rhetorically effective visual or graphic information; and use and critique the technologies with which they produce their work and, often, which they write about. These extended literacies build from the basic skills traditionally taught to technical communication students, and they mirror skills identified and considered essential in recent studies of workplace literacies, including Dept of Education’s SCANS report and the NCTE’s own report on skills (Garay and Bernhardt). In this response, I will examine these extended skills and discuss what these new literacies privilege and what they reject. I will also consider how the field might better provide students with foundations in these skills and how such a focus on these foundations may change the field.

Cargile Cook, Kelli. Texas Tech University (1999). Articles>TC>Literacy

Writers and Their Maps: The Construction of a GAO Report on Sexual Harassment      

This article examines a 1994 General Accounting Office (GAO) report on sexual harassment at U.S. service academies to determine how power structures affected the report writers’ rhetorical choices. Employing postmodern mapping theories, the article identifies what is valued and devalued in the report’s contents. Then it describes Congress’s reaction to the report and speculates on the report’s impact on public discourse and subsequent social action. It offers postmapping theory as a way of understanding the relationship between discourse and power in policy reports.

Cargile Cook, Kelli. Technical Communication Quarterly (2000). Articles>Rhetoric>Reports>Sexual Harassment