Introduction to Single Source, Part 1  

In the first of a two-part article, Butland examines the arguments for and against single sourcing, a method of producing documentation for several media from a single source. He also discusses the differences between manuals and help, and offers suggestions on how to conduct single source projects involving these media.

Butland, Philip. Intercom (2001). Articles>Content Management>Single Sourcing

Introduction to Single Source, Part 2  

In the second installment of a two-part article, Butland discusses obstacles to single sourcing and how to overcome them. Part 1, which explored the advantages of single sourcing and discussed the differences between manuals and help, was published in the February 2001 issue of Intercom.

Butland, Philip. Intercom (2001). Articles>Content Management>Single Sourcing

Localization in a Time of Shrinking Budgets  

Suggests ways that technical communicators can implement cost-effective localization.

Butland, Philip. Intercom (2004). Articles>Language>Localization