Communication Challenges in the WC3's Web Content Accessibility Guidelines  

In the first part of this article, we analyze a number of communication challenges and relate them to problems in conveying the November draft of the Web Content Accessibility Guidelines 2.0. Based on our analysis, the second part of our article offers a number of recommendations for improving the comprehensibility of the WCAG 2.0 for its various intended audiences. Although our discussion has the November draft as its focal point, the recommendations are more widely applicable to other complex documents with diverse audiences. In the final part, we propose a new vision for the WCAG.

Brys, Catherine M. and Wim Vanderbauwhede. Technical Communication Online (2006). Articles>Web Design>Accessibility>Standards

Essentials of Successful Cooperation  

Brys discusses ways that technical communicators can lay foundations for good working relationships with subject matter experts.

Brys, Catherine M. Intercom (2001). Careers>Workplace>Collaboration>SMEs