Beyond the Buzzword: Single Sourcing 
Single sourcing, which has been a buzzword in technical communication for several years, is now emerging as a practical, efficient, and cost-effective method for creating multiple deliverables. You might want to consider single sourcing if you have some documentation projects that repeat, if not every one of your projects is a one-off, if you reuse some of your content, and if your budget planning includes more than just the very next project.
Brierley, Sean. Intercom (2002). Design>Content Management>Single Sourcing
An introduction to generating screen captures from Microsoft Windows computers. Consider your deliverables; where is the screen capture going to be used and seen by the customer? This helps you determine how you need to create your screen capture.
Brierley, Sean. TECHWR-L (2002). Books>Documentation>Technical Illustration>Screen Captures
This document is about making screen captures for technical writers working primarily in a Microsoft Windows environment. The tools targeted include Adobe FrameMaker, Microsoft Word, Adobe Acrobat, along with Techsmith’s SnagIt, Adobe Photoshop, and Ulead’s PhotoImpact 4.2. Certainly, the thoughts and techniques mentioned herein can be applied to other professions, other operating systems, and other tools.
Brierley, Sean. TECHWR-L. Books>Documentation>Image Editing>Screen Captures
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