http://tc.eserver.org/authors/Bradbury,_Julie_and_JoAnn_T._Hackos A bibliography of works by Bradbury, Julie and JoAnn T. Hackos in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Bradbury,_Julie_and_JoAnn_T._Hackos http://tc.eserver.org/20753.html http://tc.eserver.org/20753.html Describes the motivation behind a Knowledge Transfer Plan benchmarking study conducted by JoAnn Hackos and Comtech. Bradbury wanted to compare Cadence’s publications and training organizations to other organizations’. She has integrated the findings into plans for the new year. JoAnn Hackos describes the benefits of participating in benchmarking activities. They include: peer and professional contact, the exchange of best practices within the field, understanding how other groups deal with the similar issues, and so on. Dr. Hackos introduces her partnerbased model of benchmarking in which companies cosponsor the studies, bringing increased participation at less costs.