Demonstration of an XML-Based Content Management System Implementation 
The impact of XML and content management on the field of technical communications is no longer just a speck on the horizon. This paper presents techniques and observations from the trenches of a real-world XML-based content management system implementation that is being used to develop and publish print and online documentation at a prominent software company.
Bookless, Jody, Annette Marx and Scott Davis. STC Proceedings (2005). Articles>Content Management>XML