KnowledgeWare's Online Odessey: How We Moved Our Printed Documentation to the Screen  

Knowledge Ware successfully transferred existing paper-based documentation to an online format for the latest release of its Application Development Workbench(R) (ADW(R)) software. The online documentation solution, which runs under IBM's OS/2 operating system, was created using a series of macros developed in Microsoft Word 5.0. Using this strategy enabled Knowledge Ware to develop quickly an online system that met customer needs for information support. The system also enabled their technical writers to create both paper-based and online documentation using the same set of word-processed files.

Boland, Jennifer Ann. STC Proceedings (1993). Articles>Documentation>Online