Faster, Better, and Cheaper: The Software Development Life Cycle  

Block shows how a technical writer's involvement in each stage of software development can lead to higher quality software products.

Block, Barbara M. Intercom (2001). Design>User Centered Design>Software

Finding That First Job  

Offers suggestions on finding work in technical communication for recent college graduates, professionals in other fields, and those who want to add documentation duties to their current jobs.

Block, Barbara M. Intercom (2001). Careers>Interviewing>TC

Including Purpose in Software Documentation  

Argues that technical writers should include a discussion of the purpose behind every procedure described in software documentation.

Block, Barbara M. Intercom (2001). Articles>Documentation>Writing

Numbering Headings in Microsoft Word: It Doesn't Have to Drive You Crazy  

If you’re a longtime user of Microsoft Word, you’ve noticed that Word’s functionality has changed in countless little ways over the years. You’ll probably agree that most of the changes have been beneficial and have made our jobs easier. Unfortunately, some changes have been for the worse.

Block, Barbara M. Intercom (2003). Articles>Word Processing>Software>Microsoft Word

Underutilized: What You Can Do  

Describes how technical writers who feel their jobs aren't challenging enough can obtain more responsibilities.

Block, Barbara M. Intercom (2001). Careers>Workplace>TC