http://tc.eserver.org/authors/Bloch,_Janel_M. A bibliography of works by Bloch, Janel M. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Bloch,_Janel_M. http://tc.eserver.org/23641.html http://tc.eserver.org/23641.html Recently, investor confidence has deteriorated, in part due to the discovery of fraud at several large companies. As a result, many communications from those in the financial industry have attempted to regain investor trust and confidence. This paper reports my analysis of five such communications and the themes I found appearing in them: need for trust, history of continuous improvement, continued existence of high ethical and professional standards, and investor wisdom. In writing trust-building communications, technical communicators should note: trust is built in several ways, history does not always repeat itself, and emotions are very powerful factors in decision-making. http://tc.eserver.org/23590.html http://tc.eserver.org/23590.html Technical communicators should use job search Web sites and other Internet resources (i.e., listservs and email networking) as part of their overall job search strategy. In using job search Web sites, technical communicators should choose carefully from four main categories of such sites: general job search sites, field-specific sites, professional organization sites, and specific employer sites. Each of these categories requires specific consideration. Job seekers should take into account the specific characteristics and purposes of the site and its users. To get the most effective results, technical communicators should also take special care when choosing keywords for job searches. http://tc.eserver.org/20139.html http://tc.eserver.org/20139.html Bloch offers advice for technical communicators who wish to make job search Web sites part of their job-seeking strategy.