The next time you open a Web browser, try this: don’t use your mouse. Use your keyboard to navigate through your favorite site. You may very well find that keyboard navigation is not at all straightforward. On Yahoo.com, for example, you must press the Tab key over 75 times to get to all the options on the home page, and you must press the Tab key 10 times just to get to the main Search frame. Many sites, such as those that extensively use Macromedia Flash, aren’t accessible using the keyboard at all. The problems described here are problems of accessibility. In some cases, relatively minor changes can make the difference between an information design that can be used by anyone and a design that excludes people with certain disabilities – or preferences.
Birge, Colin. EServer (2001). Design>Accessibility>Web Design
Describes the activities of a university “directed research group,” highlighting interesting tensions that emerged therein. Asserts that actively exploring such tensions with students creates a rich learning environment.
Larson, Jerrod, Colin Birge, Yi-Min Huang, Brook Sattler, Jennifer Turns and Jessica M. Yellin. Technical Communication Online (2009). Articles>Education>Research>Case Studies
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