Designing for Quality: Visual Devices for Behemoth Systems  

Two of the panelists present visual devices they have used with large, multifunction systems. These devices are effective in presenting information about large systems to users performing diverse tasks and having different levels of experience, and are powerful tools to help writers or developers learn the system. The third panelist shows how these tools are effective in designing for fitness for use—whether you are maintaining legacy software or designing new products.

Bibus, Connie M. 'C.J.', Jennifer Bown and William D. Gearhart. STC Proceedings (1995). Articles>User Centered Design>Visual

Writer as Designer: Building Quality into the Design  

Provides background for writers beginning to work in design and an introduction to practical methods to build quality into the design of software, forms (whether paper or online), and highly detailed processes used by diverse users. These methods support both macro and micro control of highly detailed products throughout the iterative stages of design. The workshop includes exercises and covers essential background, such as how to determine what is quality for your company and why design fails. The workshop deals with requirements for success, including the importance of standards, and with application of the methods to design specifications, user documentation, and testing. The workshop materials also include examples of the method applied to a commonly available commercial product.

Bibus, Connie M. 'C.J.' and William D. Gearhart. STC Proceedings (1996). Design>User Interface>Usability