Usability Testing of Medical Instrument Instruction Manuals  

This panel will discuss usability analysis, user testing, and revision of a medical instruments manual. The study showed that a hidden audience constituted the real users of the manual and that that audience served as an unintended intermediary between the writers of the manual and the users of the instruments. Usability testing showed the merits of a design for the manual that served both the intended and unintended audiences.

Beckmann, Christopher P., Nancy L. Bayer, and Robert Krull. STC Proceedings (1996). Articles>Documentation>Biomedical>Usability