Setting Up Business Stakeholder Interviews Part 2
In part one, Michael shared how to navigate company politics to set up great stakeholder interviews. Here he covers his five tips for navigating company politics, avoiding client bias, and eliciting the information you need to inform your design.
Beavers, Michael. Boxes and Arrows (2007). Articles>Interviewing>Project Management>User Centered Design
Setting Up Business Stakeholder Interviews, Part 1
Gathering business requirements from stakeholders is critical to good design, but setting up quality interviews can be tough. Tossing out the org chart may be the best way to figure out who really wields influence over a company's website.
Beavers, Michael. Boxes and Arrows (2007). Articles>Interviewing>User Centered Design
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