http://tc.eserver.org/authors/Bayer,_Nancy_L. A bibliography of works by Bayer, Nancy L. in the field of technical communication. en-us Copyright (c) 2005-08 by the EServer. All rights reserved. tclib-editorial@eserver.org (TC Library Editorial Board) webmaster@eserver.org (Geoffrey Sauer) http://tc.eserver.org/images/newlogo.gif http://tc.eserver.org/dir/Bayer,_Nancy_L. http://tc.eserver.org/30269.html http://tc.eserver.org/30269.html Automated templates are an alternative to traditional supporting information for helping users perform complex tasks. In this study users performed tasks with and without wizard to trial and error, printed manuals, and online the use of automated templates. Results suggest that if fakes help, and examined the use of supporting information some time for users to learn to use automated templates, but in performing complex tasks. We also considered once they do, the templates help users perform tasks more whether automated templates serve an educational successfully and more quickly. http://tc.eserver.org/26851.html http://tc.eserver.org/26851.html How do software companies evaluate whether accessibility criteria mandated by law are met? Confirmation is often provided by filling out a checklist. However, the method used for determining compliance to the checklist is not specified. Typically the task of filling out the checklist is done by accessibility specialists, usability professionals, quality assurance testers, or, in one case we know of, the development team that wrote the software. We have conducted several types of accessibility evaluations, walkthroughs, and testing with scenarios by sighted test participants and testing by blind test participants. While testing with blind participants takes considerable preparation time, we have uncovered important findings that were not revealed with sighted participants. We consider accessibility testing by blind participants an important component of our evaluations. http://tc.eserver.org/24816.html http://tc.eserver.org/24816.html This panel will discuss usability analysis, user testing, and revision of a medical instruments manual. The study showed that a hidden audience constituted the real users of the manual and that that audience served as an unintended intermediary between the writers of the manual and the users of the instruments. Usability testing showed the merits of a design for the manual that served both the intended and unintended audiences. http://tc.eserver.org/24810.html http://tc.eserver.org/24810.html A glance through the proceedings of the last several STC annual conferences strikingly reveals how rapidly the field of visual communication is evolving. Even more striking than the yearly growth in the number of sessions is the expanding range of topics. This growth reflects the explosion of methods and technologies over the past few years that have impacted our work as visual communicators. The World Wide Web is revolutionizing the field of technical communication, and advances in technology in the areas of multimedia, video, and shared working environments present a set of diverse challenges to visual communicators.